1. PRIVACY POLICY
Key Sections Covered:
- Regulatory Compliance Framework: Full alignment with DPDP Act 2025, RBI KYC/AML guidelines, PMLA 2002, and SEBI requirements
- Data Collection Categories: Detailed breakdown of personal, financial, KYC, and behavioral data collected
- Processing Purposes: 7 key purposes including service delivery, regulatory compliance, fraud prevention, and communication
- Legal Basis: Consent, legal obligation, contractual necessity, and legitimate interest
- Data Retention Periods: Specific timelines for each data category (7 years for KYC/transactions per PMLA requirement)
- Data Sharing: Clear guidelines on third-party sharing with safeguards for payment gateways, custodians, regulators, and technology partners
- User Rights: Complete DPDP Rules 2025 rights including access, correction, erasure, portability, and complaint filing
- Security Safeguards: Technical (encryption, tokenization, MFA), operational (training, access logs), and organizational measures (DPO, DPIA, audits)
- Breach Notification: Detailed 4-step breach response protocol with timeline and stakeholder notifications
- Children & Persons with Disabilities: Mandatory parental/guardian consent frameworks
- International Data Transfers: Confirmation of India-only localization compliance
- Cookies & Tracking: Transparent cookie management with user opt-out options
Contact & Escalation: Dedicated DPO, grievance officer, and regulatory complaint procedures